{"id":7435,"date":"2025-07-31T16:18:32","date_gmt":"2025-07-31T16:18:32","guid":{"rendered":"https:\/\/evestv.shop\/?page_id=7435"},"modified":"2025-07-31T16:18:32","modified_gmt":"2025-07-31T16:18:32","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/evestv.shop\/tr\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Last updated: July 31, 2025<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At EVESTV, we strive to ensure your complete satisfaction with our streaming service. If for any reason you are not satisfied with your subscription, you may request a full refund within <strong>3 calendar days<\/strong> of your initial purchase, subject to the terms below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. Eligibility<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Timeframe:<\/strong> Refund requests must be submitted within <strong>3 days<\/strong> (72 hours) of the original purchase date and time.<\/li>\n\n\n\n<li><strong>First-Time Purchases Only:<\/strong> This policy applies only to first-time subscriptions. Subsequent renewals or repeat subscriptions are not eligible for this 3-day full refund.<\/li>\n\n\n\n<li><strong>Single Account Use:<\/strong> Refunds are only available for individual accounts; family or multi-user plans must request a refund for each user separately.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. How to Request a Refund<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Submit a Request:<\/strong> Email <strong><a>billing@evestv.live<\/a><\/strong> with the subject line \u201cRefund Request\u201d and include:\n<ul class=\"wp-block-list\">\n<li>Your full name<\/li>\n\n\n\n<li>Subscription email or username<\/li>\n\n\n\n<li>Date and time of purchase<\/li>\n\n\n\n<li>Reason for refund<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Acknowledgment:<\/strong> We will confirm receipt of your request within 24 hours.<\/li>\n\n\n\n<li><strong>Processing:<\/strong> If your request is approved, your payment method will be credited within 5\u20137 business days.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Conditions &amp; Exclusions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No Partial Refunds:<\/strong> Only full refunds are available under this 3-day policy.<\/li>\n\n\n\n<li><strong>Service Usage:<\/strong> If you have streamed more than 10 hours of content, we reserve the right to deny a refund.<\/li>\n\n\n\n<li><strong>Upgrades &amp; Add-Ons:<\/strong> Purchases of add-on channel packs or upgrades are not covered by this policy; they are non-refundable.<\/li>\n\n\n\n<li><strong>Promotional Plans:<\/strong> Free trials and promotional subscriptions are not eligible for refund\u2014they expire automatically.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Subscription Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To avoid future billing, you must manually cancel your subscription before the end of the 3-day window via your account dashboard. Cancellation does not automatically trigger a refund\u2014you must still submit a refund request as outlined above.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may amend this Refund Policy at any time. Changes will be posted here with an updated \u201cLast updated\u201d date. Your continued use of EVESTV after any changes constitutes acceptance of the revised policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about this Refund Policy, please contact us at <strong><a>billing@evestv.live<\/a><\/strong>. We\u2019re here to help!<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: July 31, 2025 At EVESTV, we strive to ensure your complete satisfaction with our streaming service. If for any reason you are not satisfied with your subscription, you may request a full refund within 3 calendar days of your initial purchase, subject to the terms below. 1. Eligibility 2. How to Request a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7435","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/pages\/7435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/comments?post=7435"}],"version-history":[{"count":0,"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/pages\/7435\/revisions"}],"wp:attachment":[{"href":"https:\/\/evestv.shop\/tr\/wp-json\/wp\/v2\/media?parent=7435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}